About EMCO- 117 Years Old
EMCO is one of Canada's largest integrated distributors of products for the construction industry. EMCO offers products in the distinct categories of plumbing and heating, fire protection, industrial and HVAC (Heating, Ventilation and Air Conditioning).
EMCO strives to satisfy the needs of its customers with a focused product assortment, transported and sold through an extensive network of branches, distribution warehouses and showrooms across Canada.
EMCO is committed to being recognized by our customers as the "DISTRIBUTOR OF CHOICE" in the construction market.
We achieve this by:
EMCO strives to satisfy the needs of its customers with a focused product assortment, transported and sold through an extensive network of branches, distribution warehouses and showrooms across Canada.
EMCO is committed to being recognized by our customers as the "DISTRIBUTOR OF CHOICE" in the construction market.
We achieve this by:
- Creating a customer-focused environment driven by motivated leadership and inspired employees.
- Providing a diversified range of products and services that support our customers' success.
- Leveraging technology to enhance operational efficiency and effectiveness to meet the requirements of our customer segments.
- Developing a customer feedback process and ongoing market segment analysis to measure progress against our vision.
The Commitment of EMCO
EMCO was initially incorporated in Ontario, Canada in 1906 as the Empire Manufacturing Company Limited and is one of Canada's leading distributors of building materials for the residential, commercial and industrial construction markets. EMCO has a long history of providing great service and value for our customers, and is committed to continuos improvement.
Mission
Our mission is to be the First Choice distributor for:
Total Customer Satisfaction ... Always.
Strategic Intent
To be recognized as a leader in developing customer partnerships and to attain 100% customer loyalty. We want to be the #1 solution provider to our business partners, our customers.
Mission
Our mission is to be the First Choice distributor for:
- Our customers
- Our people
- Our vendors
- Our owners
- Our communities
Total Customer Satisfaction ... Always.
Strategic Intent
To be recognized as a leader in developing customer partnerships and to attain 100% customer loyalty. We want to be the #1 solution provider to our business partners, our customers.
Our Core Values
Every employee in EMCO is expected to live our core values. These core values are a crucial point in our hiring process and in our day to day interactions with customers, suppliers and employees.
Trust and Respect
We say the things we really mean; we trust others; we know the people we work with are committed to our success as much as their own.
Generous Listening
We are open and supportive to new ideas.
Fairness and Caring
We apply our principles equally to everyone and show our coworkers by our words and actions that we genuinely care about them. Our leaders never ask us to do anything they wouldn't do themselves; There is no limit to what we can do together.
Teamwork
We set mutual goals and work with each other, with our customers, with our suppliers and the community - to make things happen.
Responsibility
We are a results oriented organization. We accept responsibility, not just for our own job, but for the success of our company and our customers as a whole.
Trust and Respect
We say the things we really mean; we trust others; we know the people we work with are committed to our success as much as their own.
Generous Listening
We are open and supportive to new ideas.
Fairness and Caring
We apply our principles equally to everyone and show our coworkers by our words and actions that we genuinely care about them. Our leaders never ask us to do anything they wouldn't do themselves; There is no limit to what we can do together.
Teamwork
We set mutual goals and work with each other, with our customers, with our suppliers and the community - to make things happen.
Responsibility
We are a results oriented organization. We accept responsibility, not just for our own job, but for the success of our company and our customers as a whole.
